Car Maintenance
ShopOwner's August Digital Edition Explores Automotive Service Innovations

The August edition of ShopOwner magazine, presented in an interactive digital format and incorporating contributions from Brake & Front End, is now available. This issue covers a spectrum of topics critical to contemporary automotive service and business management. Readers will discover articles focused on strategies for client memory enhancement regarding vehicle service, the significant role of thrust angles in Advanced Driver-Assistance Systems (ADAS) functionality, and the common pitfalls associated with self-managed business exit plans, among other valuable insights. Furthermore, this publication integrates in-depth technical analyses from allied ShopOwner platforms, including Underhood Service, ImportCar, Tire Review, and TechShop.

This latest release from ShopOwner and Brake & Front End offers an immersive digital experience, providing industry professionals with easily digestible content. Published on August 25, 2025, this edition underscores the evolving landscape of automotive repair and service.

A key focus of the August issue is on practical applications for shop owners and technicians. One article discusses methods to improve customers' recollection of essential vehicle maintenance, specifically addressing memory steer issues, thereby fostering client loyalty. Another piece sheds light on the intricate relationship between vehicle thrust angles and the precise operation of ADAS technologies, a vital consideration for modern vehicle diagnostics and repair.

Moreover, the magazine tackles the challenging subject of business succession and exit planning, highlighting why do-it-yourself approaches often fall short. This provides invaluable guidance for shop owners contemplating the future of their enterprises. Beyond management and strategic insights, the publication features rich technical content. This includes specialized segments from Underhood Service, providing detailed under-the-hood diagnostic procedures; ImportCar, focusing on the unique challenges of imported vehicle maintenance; Tire Review, offering expertise on tire technologies and service; and TechShop, delivering cutting-edge technical insights for the workshop floor. These integrated contributions ensure a holistic view of the automotive service industry, blending business acumen with technical proficiency.

The current digital edition of ShopOwner serves as an indispensable resource for automotive service professionals, offering a blend of operational advice and technical expertise to navigate the complexities of the modern automotive industry. It aims to equip readers with the knowledge needed for both business growth and technical excellence.

Automotive Service Excellence (ASE) Updates Certification Tests Based on Extensive Industry Surveys
This article outlines the recent efforts by the National Institute for Automotive Service Excellence (ASE) to refresh its certification tests. It highlights how extensive surveys among automotive professionals are crucial for updating test content to accurately reflect contemporary repair tasks and industry needs.

Advancing Automotive Excellence: Driving Industry Standards Through Collaborative Surveys

Understanding the Foundation: Industry Collaboration Fuels ASE's Evolution

The National Institute for Automotive Service Excellence (ASE) has always relied on the automotive community for guidance and essential input. This foundational principle ensures that its certification programs remain pertinent and responsive to the evolving demands of the industry. Engaging directly with service professionals through comprehensive surveys is a testament to this commitment.

Gathering Crucial Insights: The Scope of Recent ASE Surveys

ASE recently concluded a series of extensive surveys, meticulously analyzing the most common repair procedures within each of its automobile test categories (A1-A9). Over 36,000 automotive experts contributed their valuable insights, covering a broad spectrum of vehicle systems. The detailed feedback encompassed critical areas such as engine diagnostics, transmission maintenance, electrical systems, and climate control, ensuring a holistic understanding of current service practices.

Analyzing Professional Perspectives: A Data-Driven Approach to Task Prioritization

In these surveys, participants evaluated the frequency of various tasks using a five-point rating scale. The collected data underwent rigorous compilation and analysis by ASE. Subsequently, the findings were thoroughly reviewed and discussed in several workshops, bringing together leading subject matter experts from various segments of the automotive service sector, including independent garages, dealerships, and aftermarket suppliers.

Implementing Forward-Looking Changes: Enhancing Certification Programs

The valuable input derived from these surveys is now being translated into tangible improvements. ASE has already adjusted the content for the Engine Repair (A1) and Automatic Transmission/Transaxle (A2) certification tests, with the updated versions slated for release in January. This adaptive approach ensures that ASE certifications continue to be a benchmark for quality and competence in the automotive service domain, with further revisions anticipated across other test areas as evaluations progress.

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Precision Alignment and ADAS Calibration: A Critical Link for Vehicle Safety

Ensuring the optimal operation of Advanced Driver-Assistance Systems (ADAS) is intricately linked to precise vehicle alignment, a factor often overlooked in its complexity. ADAS radar sensors and cameras are fixed components of a vehicle's structure, and their accuracy relies on the vehicle's true directional orientation. A conventional static ADAS alignment procedure, which often involves referencing points on the vehicle body to a target, can be insufficient because it may not account for subtle changes in the vehicle’s dynamic attitude and road interaction caused by toe and thrust angles. The thrust angle, defined as an imaginary line perpendicular to the rear axle's centerline, is a crucial diagnostic measurement. It assesses the rear axle’s orientation relative to the vehicle's centerline and confirms the parallelism between front and rear axles, as well as the uniformity of the wheelbase. Proper measurement of this angle necessitates a complete four-wheel alignment, even when the rear axle is not adjustable, to ensure the front suspension is correctly aligned.

Misinterpretations of thrust angle issues can arise from various sources, making diagnosis challenging for technicians. A thrust condition occurs when the individual toe readings on the rear wheels are unequal, potentially stemming from the axle's angle itself or a misaligned rear suspension cradle, both of which can alter toe angles. Furthermore, thrust angles can be influenced by rear toe settings that are independent of the axle’s alignment. Overlooking this critical angle can compromise even the most precise front suspension alignment, leading to issues such as a crooked steering wheel, as the front wheels attempt to compensate for the vehicle's incorrect direction. Additionally, an improperly set thrust angle can result in asymmetric handling during turns, making the vehicle react differently depending on the turning direction. Other vital diagnostic indicators include front wheel setback, which measures the distance difference between the centers of the front wheels and can signal frame damage or issues with components like control arms and bushings. Discrepancies in caster angles between sides can also point to deeper structural problems. Frame damage, particularly a “diamond frame” condition resulting from an offset collision, can lead to increased setback and thrust angles, impacting suspension mounting points and overall vehicle stability.

The integration of ADAS technology further emphasizes the non-negotiable need for meticulous alignment. Vehicle manufacturers universally recommend or mandate a complete alignment before any ADAS calibration procedures. Failing to perform this foundational step, especially with an existing excessive thrust angle, can create significant problems. An uncorrected thrust angle will cause ADAS sensors to be misaligned during vehicle operation, leading to inaccurate readings and potentially compromised safety features. Moreover, if a driver must constantly correct steering to maintain a straight path, the steering angle sensor might incorrectly interpret this input as a turning maneuver, potentially triggering false activations of ADAS features like lane departure warnings or automatic emergency braking. Some ADAS systems are equipped with yaw sensors that can detect such conditions, but the presence of these issues ultimately points back to a fundamental misalignment. In certain all-wheel-drive vehicles where differentials and suspension components are mounted to a cradle, attention to rear wheel setback and thrust angle becomes even more critical. While toe adjustments can often resolve thrust angle problems, a shifted cradle may exhaust the available adjustment range on toe links, highlighting the necessity of addressing underlying structural or component issues.

The integrity of a vehicle's alignment is the bedrock upon which its safety systems, particularly ADAS, are built. By prioritizing precise alignment, technicians not only restore optimal driving dynamics but also ensure that advanced safety features can operate as intended, protecting both vehicle occupants and others on the road. This diligent approach to automotive maintenance is a testament to the ongoing commitment to safety and technological advancement in the modern world.

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