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Car Maintenance

Ford Pro Telematics: Protecting Fleet with Live GPS Data

Ford Pro Telematics and Ford Mobile Service offer a range of features and capabilities that are essential for modern vehicle management. These services play a crucial role in enhancing vehicle connectivity and providing valuable insights. However, it's important to understand the terms and conditions associated with them.

Empowering Your Vehicle with Ford's Telematics and Service

Section 1: Ford Pro Telematics on Vehicles with Embedded Modems

Ford Pro Telematics is available on vehicles equipped with embedded modems or approved plug-in devices. It requires modem activation and a purchased subscription. The telematics service and its features, along with access to vehicle data, depend on the subscription and the availability of the compatible AT&T network. The evolving technology, cellular networks, and vehicle capability can limit functionality and prevent the operation of connected features. It's essential to be aware of these factors to make the most of Ford Pro Telematics. 2: The embedded modems in Ford vehicles act as a communication link between the vehicle and the telematics system. This allows for real-time monitoring of vehicle performance, location tracking, and diagnostics. With Ford Pro Telematics, fleet managers and vehicle owners can gain valuable insights into their fleet's operations and make informed decisions.

Section 2: Ford Pro Telematics with Dashcam

Ford Pro Telematics with Dashcam is another powerful offering. It requires a purchased and/or additional subscription, along with the necessary equipment. Similar to other Ford Pro Telematics services, it depends on the subscription and the AT&T network. The dashcam captures video footage while the vehicle is in motion, providing an additional layer of security and documentation. 2: The dashcam feature can be extremely useful in case of accidents or incidents. It provides evidence that can be crucial in insurance claims and legal matters. Additionally, the telematics service integrated with the dashcam offers real-time monitoring and alerts, ensuring the safety and well-being of the vehicle and its occupants.

Section 3: Ford Mobile Service

Ford Mobile Service is offered by participating dealers and is subject to availability, distance, and other dealer-specified criteria. It does not include parts or repair charges. This service provides convenience and accessibility for vehicle owners, allowing them to get assistance and support without having to visit a dealership. 2: With Ford Mobile Service, vehicle owners can schedule service appointments, receive diagnostic reports, and even get remote assistance. It helps in reducing downtime and ensuring that the vehicle is always in optimal condition. The service is designed to meet the needs of modern vehicle owners who value convenience and efficiency.

Section 4: E-Telematics for Eligible Vehicles

E-Telematics is available on eligible vehicles, including 2022 and 2023 MY models that receive a complimentary three-year trial and 2024 and 2025 MY models with a one-year trial starting on the new-vehicle warranty start date. After the trial period, an annual service contract is required for E-Telematics service. 2: The E-Telematics service offers similar features and benefits as other Ford Pro Telematics services. It allows for real-time monitoring, vehicle diagnostics, and access to vehicle data. The trial period provides an opportunity for vehicle owners to experience the service and determine its value for their needs.

Auto dealers are constantly seeking ways to enhance their customer relationships and boost revenue. A recent report from Curbee sheds light on a significant trend - the addition of mobile service is bringing back a large portion of lapsed customers. Let's explore how this is transforming the automotive service industry.

Revolutionize Automotive Service with Mobile Convenience

Modernizing Operations through Mobile Service

Curbee, a company assisting dealers with mobile services, reports that auto dealers adding mobile service are regaining over 90% of their customers. This shows the potential of mobile service in modernizing dealership operations. By bringing service to the customers' doorstep, dealers can meet them on their terms and deepen customer relationships. As Curbee CEO Amit Chandarana stated, "Mobile service represents a significant opportunity for dealers to modernize operations and deepen customer relationships."This convenience not only attracts customers but also helps tackle one of the industry's most pressing challenges - bringing lapsed customers back. Instead of customers having to come to the dealership, service is brought to them, making it more accessible and convenient.

The Importance of Automotive Service Revenue

Automotive service is a crucial source of revenue for dealers. Once a consumer purchases a vehicle, they bring it in for routine service such as oil changes, tire rotation, battery replacement, and work related to recalls. Traditionally, vehicle owners would take their cars to dealerships or other service providers. However, with the introduction of mobile service, customers now have the option to have these tasks performed at their home or office.The time needed for such services can vary, and customers either wait or arrange rides. But with mobile service, they don't have to worry about these logistics. It saves them time and provides a more convenient experience.

Curbee's Extension of Mobile Service Technology

This year, Curbee has extended its technology to include mobile service. Tasks that were previously done at the dealership or other locations are now performed by someone coming to the customer's driveway. Curbee claims that 92% of customers who hadn't visited their dealers for over 18 months accepted a mobile service appointment when offered.For vehicles that are seven years old, 100% of the required services were routine maintenance like oil changes, tire rotations, and battery checks. Appointments averaged 55 minutes, showing that mobile service is an efficient way to provide necessary maintenance.As Curbee said, "By delivering maintenance directly to customers' homes or workplaces, dealerships can re-engage with a key customer base while differentiating themselves in an increasingly competitive market."Curbee was founded and backed by DVx Ventures in 2020 and its mobile service tech platform is designed to integrate into existing dealer management software, making it a seamless addition to dealership operations.

The United States State Department's decision to sanction a prospective $300 million equipment sale to Kuwait for vehicle maintenance purposes holds significant implications. This move not only reinforces the existing ties in defense logistics but also showcases the growing importance of such collaborations in the Middle East geopolitical arena. The Pentagon's statement on Tuesday named BAE Systems, Leonardo DRS, L3Harris Corporation, Northrop Grumman, and RTX Corporation as the primary contractors, highlighting the extensive network involved in this military support endeavor. Such transactions play a crucial role in strengthening the U.S.-Kuwait defense relations and ensuring the stability and security of the region.

Strengthening Defense Ties through Equipment Sales in the Middle East

BAE Systems: A Key Player in the Kuwait Equipment Sale

BAE Systems, with its extensive expertise in defense technologies, has emerged as a key player in the $300 million equipment sale to Kuwait. The company's advanced vehicle maintenance solutions and proven track record in the Middle East make it a trusted partner for such significant defense projects. Their involvement ensures that Kuwait will receive state-of-the-art equipment that meets the highest standards, enhancing the country's military capabilities and operational readiness. Through this collaboration, BAE Systems is contributing to the strengthening of the U.S.-Kuwait defense relationship and playing a vital role in the region's security landscape.

For instance, BAE Systems' innovative maintenance systems have been widely recognized for their efficiency and reliability. These systems enable Kuwait's military to keep their vehicles in optimal condition, reducing downtime and increasing operational effectiveness. The company's commitment to quality and innovation has earned it a reputation as a leader in the defense industry, and its participation in this equipment sale is a testament to its continued dominance in the Middle East market.

Leonardo DRS: Bringing Expertise to Kuwait's Defense Logistics

Leonardo DRS, another prominent contractor in this deal, is bringing its specialized expertise to Kuwait's defense logistics. With a focus on providing cutting-edge solutions for vehicle maintenance and support, Leonardo DRS is helping Kuwait enhance its military capabilities. The company's advanced technologies and engineering know-how are crucial in ensuring the smooth operation of Kuwait's military vehicles and equipment.

Leonardo DRS' contributions extend beyond just the supply of equipment. The company also offers comprehensive maintenance and support services, ensuring that Kuwait's military has the necessary resources to keep their vehicles in top shape. This holistic approach to defense logistics is essential in today's complex military environment, where reliability and uptime are of utmost importance. By partnering with Leonardo DRS, Kuwait is benefiting from a company that has a deep understanding of the Middle East's defense needs and is committed to providing tailored solutions.

L3Harris Corporation: Enhancing Kuwait's Military Capabilities

L3Harris Corporation is playing a significant role in enhancing Kuwait's military capabilities through this equipment sale. The company's advanced communication and surveillance systems are crucial in providing Kuwait's military with the situational awareness and connectivity needed to operate effectively in the modern battlefield.

L3Harris Corporation's technologies enable Kuwait's military to gather and share critical information in real-time, allowing for better decision-making and coordination. The company's expertise in these areas has made it a preferred supplier for many countries in the Middle East, and its participation in the Kuwait equipment sale is a testament to its reputation for quality and performance. By investing in L3Harris Corporation's systems, Kuwait is taking a significant step forward in strengthening its military capabilities and ensuring its security in the region.

Northrop Grumman: Delivering Advanced Defense Solutions

Northrop Grumman is delivering advanced defense solutions to Kuwait through this equipment sale, further strengthening the U.S.-Kuwait defense relationship. The company's cutting-edge technologies and innovative approaches are helping Kuwait meet the challenges of the modern military environment.

Northrop Grumman's products range from advanced aircraft systems to missile defense technologies, providing Kuwait with a comprehensive suite of defense capabilities. The company's commitment to research and development ensures that Kuwait's military will have access to the latest and most effective defense solutions available. By partnering with Northrop Grumman, Kuwait is positioning itself at the forefront of military technology and enhancing its ability to protect its interests in the Middle East.

RTX Corporation: Supporting Kuwait's Defense Needs

RTX Corporation is supporting Kuwait's defense needs by providing essential equipment and technologies. The company's expertise in areas such as avionics and propulsion systems is crucial in ensuring the performance and reliability of Kuwait's military aircraft and vehicles.

RTX Corporation's products are known for their quality and durability, making them ideal for use in the harsh Middle East environment. The company's commitment to customer service and support ensures that Kuwait's military will have the necessary resources to maintain and operate their equipment effectively. By partnering with RTX Corporation, Kuwait is benefiting from a company that has a proven track record in the defense industry and is dedicated to meeting the unique needs of its customers.

This $300 million equipment sale to Kuwait is a significant development that highlights the importance of defense cooperation between the United States and Kuwait. Through the efforts of these primary contractors, Kuwait is receiving the necessary support to enhance its military capabilities and ensure its security in the Middle East. The strengthening of these defense ties is crucial in maintaining stability and peace in the region.