New research from Volkswagen Financial Services (VWFS) UK reveals a concerning trend among British motorists. A significant number of drivers are neglecting their annual vehicle servicing due to financial constraints, with nearly one in four admitting they have skipped maintenance checks in the past year. The study surveyed 2,000 UK drivers and found that 18% anticipate repeating this behavior within the next 12 months. This growing reluctance to service vehicles is particularly evident among younger drivers, who are more likely to forego maintenance due to economic pressures. The findings highlight how rising living costs are impacting driver behavior and potentially compromising road safety.
The survey uncovered that younger drivers aged 24 to 34 are significantly more inclined to skip car services, with 38% having done so already. Nearly half of this age group expects to miss their next scheduled service, which could lead to reduced vehicle performance and increased safety risks. In contrast, only 14% of drivers over 65 report similar behavior. The disparity underscores the disproportionate effect of financial strain on younger generations. Moreover, many drivers admit to driving despite knowing their cars require essential safety maintenance, such as new tires or brake light replacements. Alarmingly, 53% of drivers between 25 and 34 years old are most likely to ignore these critical warnings.
To address the financial burden of vehicle maintenance, there is growing interest in spreading the cost through monthly payment plans. Nearly 40% of drivers expressed willingness to explore such options, especially younger adults aged 25 to 34, where 69% showed interest. These plans offer a fixed cost for maintenance, ensuring drivers remain covered without unexpected expenses. Service plans also provide access to trained technicians and approved parts, alleviating some of the financial stress associated with vehicle upkeep.
Despite the importance of regular servicing, many drivers lack knowledge about dashboard warning symbols. While most recognize yellow warning lights as indicators of potential issues, 58% would continue driving even after seeing a red warning light. This risky behavior is most common among 25 to 34-year-olds, with 63% stating they would proceed to their destination regardless. Additionally, 20% of drivers were unfamiliar with the symbol indicating low tire pressure, while 8% did not recognize the red "check engine" sign—a potentially serious issue.
VWFS UK's head of product, James Taylor, emphasized the critical role of regular vehicle maintenance in ensuring safety and optimizing performance. He noted that while cost-of-living pressures are forcing some drivers to delay necessary services, service plans can provide a viable solution by spreading the cost over time. Taylor stressed that such plans not only guarantee coverage but also help prevent unexpected expenses, keeping vehicles safe and reliable throughout the year.