VinFast and JIGA Forge Strategic Partnership to Boost EV Services in the Philippines

In a significant move towards expanding electric vehicle (EV) infrastructure, VinFast and JIGA have inked an agreement to develop a network of over 100 service centers across the Philippines by year's end. This partnership aims to enhance customer satisfaction by ensuring top-tier maintenance and repair services for VinFast’s EVs. Under this memorandum, JIGA will leverage its existing facilities and expertise to meet VinFast’s rigorous standards, providing authentic spare parts and reliable services. The collaboration underscores VinFast’s dedication to promoting green mobility and aligning with the growing demand for sustainable transport solutions in the region.
With the Philippine market witnessing an upsurge in EV adoption, the alliance between VinFast and JIGA is timely and crucial. The two entities plan to designate specific JIGA locations as official VinFast service hubs, focusing on delivering comprehensive support including repairs, warranties, and routine maintenance. JIGA's established presence, with 16 facilities spread across key areas such as Luzon, Visayas, and beyond, positions it as a strategic partner. These centers will adhere strictly to VinFast's high standards concerning infrastructure, equipment, and skilled personnel.
To facilitate this expansion, VinFast has committed to offering extensive support to JIGA through tailored training programs for staff, technical consultations, and knowledge-sharing initiatives. This commitment ensures that JIGA's workforce is well-equipped to handle the unique requirements of VinFast's EV fleet. Michael Abanero, President of JIGA, expressed enthusiasm about the collaboration, emphasizing the opportunity it presents to elevate JIGA's service capabilities while contributing to sustainable development trends in the Philippines.
VinFast Asia's CEO, Pham Sanh Chau, reiterated the company's mission to provide an exceptional EV ownership experience for Filipino customers. He highlighted the significance of combining VinFast's vision for a greener future with JIGA's professional service network, marking a pivotal moment in advancing sustainable transportation within the market. Since entering the Philippine market in 2024, VinFast has been actively introducing innovative and eco-friendly models, reinforcing its long-term commitment through favorable sales policies and expanding after-sales services.
This strategic partnership not only optimizes VinFast's operational efficiency but also enhances brand visibility as part of its global expansion strategy. By aligning with leading companies like JIGA, VinFast continues to champion its customer-centric philosophy. In Southeast Asia, VinFast remains dedicated to constructing a holistic "For a Green Future" ecosystem, emphasizing collaborations to broaden EV charging stations and service networks. Success stories from Vietnam are now being replicated in promising markets like the Philippines, driving the adoption of sustainable transport solutions.
Through this collaboration, VinFast and JIGA aim to revolutionize the EV service landscape in the Philippines. By integrating advanced technologies and adhering to stringent quality standards, they ensure that customers enjoy seamless and reliable experiences. This initiative exemplifies both companies' commitment to fostering a sustainable future, encouraging broader acceptance of electric vehicles and setting new benchmarks for service excellence in the automotive industry.