Electric Vehicle Maintenance: A Growing Challenge for the Industry





The electric vehicle (EV) market in Korea is expanding rapidly, yet the infrastructure to support these vehicles lags behind. As of March this year, nearly 1.4 million EVs are registered in Korea, but the availability of repair facilities remains insufficient. Among the brands, Hyundai leads with a vast network of repair shops and skilled personnel, followed by Kia. Despite Tesla's significant presence, its repair infrastructure is notably limited compared to other major manufacturers.
Among the various EV brands, disparities in repair shop availability are stark. While Hyundai operates over a thousand repair stations and employs more than thirteen thousand maintenance workers, Tesla's nationwide count stands at just fourteen shops. This translates to a mere 0.15 repair stations per 1,000 EVs. Notably, BMW and Mercedes-Benz, despite having fewer registered EVs, boast a significantly higher number of repair facilities. Even smaller players like Volvo exceed Tesla in terms of repair shop density. In several regions, including Daejeon and Gyeongnam, Tesla lacks any repair presence, exacerbating consumer concerns, especially regarding high-voltage battery issues.
As the EV market continues to grow, addressing maintenance gaps becomes crucial. The absence of mandatory diagnostic tools and training programs from certain manufacturers, such as Tesla, raises safety and reliability concerns. Regulatory measures must evolve to ensure all manufacturers provide adequate support for their vehicles. By enhancing infrastructure and promoting transparency in maintenance practices, the industry can build trust and foster sustainable growth, ensuring that EV adoption aligns with robust support systems.