Chinese Tesla Owners Sue Over Unfulfilled Self-Driving Promises




Tesla is currently embroiled in legal disputes in China, as owners of vehicles featuring the company's older HW3 computer (produced between 2019 and 2023) have initiated legal proceedings. These customers contend that the promised full self-driving (FSD) capabilities, a key selling point for their vehicles, have not been delivered. This development underscores a growing global challenge for Tesla regarding the deployment and functionality of its autonomous driving technology.
For years, Tesla has asserted that all vehicles manufactured since 2016 possess the necessary hardware for full self-driving. The company subsequently introduced an FSD software package, touted to provide unsupervised Level 4-5 autonomous driving. However, this promise has largely gone unfulfilled, particularly for vehicles equipped with the HW3 system. CEO Elon Musk had previously acknowledged the hardware's limitations for unsupervised autonomous driving and suggested retrofit solutions. Yet, the absence of concrete plans or significant progress on these retrofits has left many owners feeling misled and frustrated. This situation mirrors similar legal challenges faced by Tesla in other markets, notably a class-action lawsuit in the United States, highlighting a pattern of unaddressed customer expectations.
Litigation in China Over Autonomous Driving Claims
Tesla is confronting legal action in China, initiated by vehicle owners who assert that the company has failed to deliver on its commitment to full self-driving (FSD) capabilities for cars equipped with the earlier HW3 computer. These owners, having invested significantly in the FSD package, feel that Tesla has not fulfilled its contractual obligations, leading to widespread disappointment and a unified call for accountability. The core of the dispute lies in the disparity between Tesla's marketing claims and the actual performance of the FSD system, particularly for vehicles produced between 2019 and 2023, which were assured of robust autonomous functionalities.
The legal challenges in China closely parallel those in the United States, where a class-action lawsuit is also underway regarding misleading FSD representations. This global pattern suggests a systemic issue with Tesla's rollout of its autonomous driving technology. In China, the introduction of FSD software faced immediate hurdles, including a mandatory pause by the Ministry of Industry and Information Technology (MIIT) due to updated regulatory requirements. Furthermore, Tesla was compelled to rename its FSD package in China to avoid misleading consumers, and some drivers incurred substantial fines due to FSD-related errors. These setbacks have intensified the dissatisfaction among HW3 vehicle owners, who argue that only those with newer HW4 computers are receiving full FSD features, leaving earlier purchasers with a significantly limited and unfulfilled experience. Seven such owners have now filed a lawsuit in Beijing's Daxing District People's Court, seeking full refunds and triple damages, which could amount to significant financial liabilities for Tesla.
Unfulfilled Promises and Mounting Liabilities for Tesla
The unfulfilled promises surrounding Tesla's full self-driving (FSD) technology, particularly for vehicles with HW3 computers, are creating significant legal and financial liabilities for the company. Despite initial assurances from CEO Elon Musk about the hardware's capacity for autonomous driving and the potential for retrofits, a lack of follow-through has left many customers in China and elsewhere feeling deceived. This has culminated in lawsuits demanding not only refunds but also substantial damages, indicating a growing belief among consumers that Tesla has failed to deliver on its commitments, turning FSD into a major point of contention.
The broader implications of these disputes are substantial, with industry analysts suggesting that Tesla could face billions, or even tens of billions, in reimbursements, settlements, and punitive damages globally. The company's strategy of prematurely selling FSD capabilities has proven to be a significant vulnerability, inviting legal scrutiny and damaging customer trust. The situation in China, marked by regulatory interference, mandatory renaming of the FSD package, and fines for drivers, underscores the complexities and risks associated with rolling out advanced autonomous features without fully realizing their capabilities. This mounting legal pressure suggests that Tesla's ambitious autonomous driving aspirations are becoming an increasingly costly endeavor, highlighting the critical need for clearer communication and more transparent development timelines with its customer base.